Effective date: 23 July 2026
Alfresco The Bakery respects your privacy. This policy explains what information we receive through this website, why we use it, and the choices available to you.
1. Information you provide
If you use our contact form, we receive your name, email address, optional phone number and message. The form also records the submission time and internet protocol (IP) address to deliver the enquiry, reply to you and help prevent misuse. If you contact us by email, telephone, WhatsApp or social media, the relevant service also handles the information you choose to provide.
2. Website analytics and cookies
The website uses Google Analytics to understand general usage, such as pages visited, approximate location, device and browser information. Google Analytics may use cookies or similar technologies. A short-lived session cookie may also be used by the contact form to limit repeated submissions.
3. How we use information
- To answer enquiries and discuss orders, catering or branch visits.
- To operate, secure and improve the website.
- To understand aggregated website usage.
- To meet applicable legal and regulatory obligations.
4. Sharing and international processing
We do not sell personal information. Information may be handled by service providers that support our website, email, hosting, analytics, messaging or security. Google and other providers may process information outside Zimbabwe under their own privacy terms and safeguards.
5. Retention and security
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, keeping appropriate business records and meeting legal obligations. We use reasonable technical and organisational safeguards, but no internet service can guarantee absolute security.
6. Your choices and rights
You may ask what personal information we hold about you, request correction of inaccurate information, object to certain processing, or request deletion where applicable. Browser settings and privacy tools can be used to restrict cookies.
7. Children
This website is intended for a general audience and is not designed to knowingly collect personal information directly from children without appropriate permission.
8. Changes to this policy
We may update this policy when our website or practices change. The revision date at the top identifies the current version.
9. Contact
Privacy requests or questions may be sent to contact@alfrescothebakery.com.